At Cubuc, we have a no refund policy for all services offered through our application. Once a booking is confirmed and payment has been processed, we are unable to provide refunds, cancellations, or exchanges. This policy applies to all services, including online coolie booking, wheelchair assistance, and luggage transportation with coolies and trolleys.
We strive to ensure that all services provided through our Application meet the highest standards of quality and reliability. However, if you encounter any issues with the service provided, please contact our customer support team at support@cubuc.in. While we do not provide refunds, we are committed to resolving any issues to ensure your satisfaction.
In exceptional circumstances, such as a natural disaster or severe disruption in service, we may consider refunds on a case-by-case basis. Such decisions are at the sole discretion of Cubuc and will be assessed based on the specific circumstances surrounding each case. If you believe your situation warrants special consideration, please contact our customer support team at support@cubuc.in with detailed information.
It is the user's responsibility to ensure the accuracy of all booking details, including but not limited to service type, time, date, and personal information. Cubuc is not responsible for any errors or inaccuracies in the information provided by the user at the time of booking.
If you believe there has been an error in your billing or payment, please contact our customer support team immediately. We will investigate the issue and provide a resolution in accordance with our policies. However, please note that this does not guarantee a refund.
If you have any questions or concerns regarding our refund policy, or if you need assistance with a booking, please contact us via email at support@cubuc.in. Our customer support team is available to assist you and address any issues you may have.
Cubuc reserves the right to modify or update this refund policy at any time. Any changes to the policy will be communicated through the Application and will be effective immediately upon posting. Users are encouraged to review this policy periodically to stay informed about our refund practices.
By using the Cubuc Application and services, you acknowledge that you have read, understood, and agree to be bound by this refund policy. If you do not agree with any part of this policy, please do not use our services.
Thank you for choosing Cubuc. We appreciate your understanding and cooperation regarding our refund policy.